There are numerous elements to electronic document management (EDMS) or enterprise content management (ECM) and depending upon the software vendor, document management can be used for describing almost anything including basic cloud file storage utilities. At Webiplex, we consider document management to be the process of capturing, processing, archiving and searching for unstructured information.
Starting with capture DocuPeak provides an extensive toolbox of techniques to capture information. Starting with our DocuPeak Scan Bench client utility, document scanning is natively integrated into DocuPeak - so unlike other enterprise solutions which outsource their capture to another vendor, document imaging is built-in to DocuPeak. Beyond paper capture, DocuPeak also provides e-mail importing with attachment extraction, Web services, the DocuPeak File Capture utility, and many other techniques to capture unstructured information.
On the document processing side, DocuPeak provides both manual process implementation (such as user approvals or reviews) along with automated processing (such as traditional zonal OCR and barcode recognition, and our next-generation Smart Document Recognition). All of DocuPeak's workflow tools, namely our Process Tree technology, can be brought to bear upon the incoming unstructured information flow to create actionable information.
Finally, on the archival and search side, DocuPeak supports both field based searches as well as full text indexing. In our integrations with line of business systems, DocuPeak views can be embedded right within the native application such as the NetSuite ERP or Intacct Accounting software. And, our full suite of integration tools such as our Web services API allows you to extend access how you wish programmatically.
Webiplex was founded by document management veterans who were frustrated seeing customers purchasing three systems to complete an ECM vision; first, the document management system was purchased to store scanned documents. Next a forms package was purchased to create electronic PDF versions of paper forms, which were then stored in the document management system. Finally, a workflow system was purchased to attempt to integrate the other two systems together, and in a business process. In short, it was crazy. Even today, many of the ECM vendors Webiplex regularly competes with are actually the same sort of system that has been "acquired" together. The only difference is the customer only writes one check instead of three - the technology problem is still there.
Webiplex DocuPeak turns this model on its head. While some organizations may think they do not need all three, in our experience, they almost all need some bit of all three concepts - document management, forms development, workflow automation. Even a simple archival DocuPeak solution has some form of workflow in it, even if it is only security configuration. DocuPeak not only provides all three concepts, but delivers them in a unified approach - a document is a form and vice versa and everything can be automated using the same technologies.
Webiplex DocuPeak unifies the three main pillars of any ECM into a single, robust, and innovative system allowing organizations to rapidly implement new automation without acquiring new systems.
DocuPeak document management is comprehensive, cutting-edge and complete, from imaging to collaboration.