DocuPeak Order Fulfillment
A flexible platform for automating work order and
supply-chain oriented activities for service organizations
Order Fulfillment Automation
Whether it’s supply-chain oriented activities such as managing documents related to raw material inventory, or work order management for service organizations, DocuPeak provides a flexible platform for automating these processes.
DocuPeak customers are leveraging our order fulfillment apps for capturing documents “in the field” and automatically recognizing the completion of a work order. In document-centric businesses, such as legal or title organizations, documents are the work product itself and thus the work order is entirely executed within DocuPeak. For manufacturing companies, document and forms are involved in many steps within the manufacturing process, and these can be collected by DocuPeak work orders.
Order fulfillment oftentimes overlaps with case management, which is discussed in another section on the site, particularly in service organizations where the case is the job. The primary difference is order fulfillment generally relates to an ERP or other business system which holds the actual customer order.
Work Order Automation
Capture documents in the field and automatically recognizing the completion of a work order
Powerful and flexible platform for automating supply chain related processes
Drastically decreases the delay between work being assigned and completed
Fulfillment Like Never Before
DocuPeak used in order fulfillment drastically decreases the delay between work being assigned, completed and the associated invoice being sent, and thus payment received.
If you’re looking to capture documents in the field and automatically recognize the completion of a work order, DocuPeak can help transform your processes like never before.
Please reach out to us, we’re interested in hearing about your specific needs and can share how we have already helped other organizations gain massive processing advantages.
Our client, a title company, uses DocuPeak to dispatch requests for titles across the entire US. Work orders are automatically created from electronic documents provided from lenders.
DocuPeak analyzes these work orders, and then determines the best user to assign the work to according to the county. The user then visits the courthouse, scans the documents, and completes the order through DocuPeak.
What was once a lengthy process involving print-outs, spreadsheets, and FAXes is now almost entirely automated thanks to the power and flexibility of DocuPeak and our order fulfillment applications.
What Clients Say
Our solutions have helped clients gain massive advantages within their operations
I’ve spent the last 15 years implementing different systems, in multiple companies and across industries. Over that time, I have worked with dozens of consulting firms. I have to say that my experience with Webiplex is unlike anything I have experienced with anyone else.
Your philosophy, attention detail and response times are magnificent. We are working in the new Work Order portion in DocuPeak and I am blown away. I think I am most impressed by how fast it was designed and implemented. And how a simple change like that, can have a large impact on process flow and control.