What is personally identifiable information?
“Personally identifiable information” is information about you, such as name, address, e-mail address, user ID, credit card number, social security number, and so on. Webiplex only collects the minimal amount of information required to a) use Webiplex products and b) respond to inquiries via our Web site(s). A name and e-mail address is the only personally identifiable information Webiplex collects as part of the use of our products and services.
How is information collected, used, and disclosed?
We do not sell or rent or otherwise distribute personal information collected through this site to anyone. The information Webiplex collects is solely used to deliver the products and services Webiplex provides and related support. Webiplex may, however, disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the Terms and Conditions of use; or (d) act to protect the interests of our users or others.
What are cookies and how are they used?
How can you correct, access, and update your information?
You may edit your personally identifiable information at any time by contacting your Webiplex Account Manager or by editing your account settings within the DocuPeak product by clicking on your user name in the upper right corner of any page following login.
How do we protect your information?
We exercise great care to protect your personally identifiable information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.
Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy policies.
How can you help protect your information?
Regarding your Webiplex account password, user ID or other form of authentication, we recommend that you do not divulge this information to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer.
If you have questions or concerns regarding this statement, or for disputes or requests pertaining to this policy, you may contact us at firstname.lastname@example.org or use the “Corporate” contact on our Contact page.
Privacy Shield Participation
Inquiries and Complaints
If you believe Webiplex maintains your personal data in one of the services within the scope of our Privacy Shield certification, you may direct any inquiries or complaints concerning our Privacy Shield compliance to email@example.com or contact us at firstname.lastname@example.org or use the “Corporate” contact on our contact page. Webiplex will respond within 45 days. If we fail to respond within that time, or if our response does not address your concern, you may contact ICDR/AAA (https://www.icdr.org), which provides an independent third-party dispute resolution body based in the United States. The services of ICDR/AAA are provided at no cost to you. If neither Webiplex nor ICDR/AAA resolves your complaint, you may have the possibility to engage in binding arbitration through the Privacy Shield Panel. Also, Webiplex’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Effective date 10/1/2017.